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The 2-hour/4-hour rule is a practical food safety guideline specified in Standard 3.2.2 of the Food Standards Code. It applies to potentially hazardous food that has been removed from temperature control (i.e. food that has spent time in the Temperature Danger Zone between 5°C and 60°C).
Total accumulated time is what matters — not a single event. If food was at room temperature for 1 hour in the morning and 1.5 hours in the afternoon, the total is 2.5 hours — it must be used immediately.
The rule applies to potentially hazardous ready-to-eat food. It does not apply to food that will be cooked to a safe internal temperature before serving (cooking itself is a CCP that can destroy pathogens).
Record the time food leaves and returns to temperature control. Train all food handlers to use this rule when cooling food, during service, and during prep. Corrective action procedures should reference this rule for decisions about whether food should be held, used immediately, or discarded.