What Standard 3.2.2A requires
Standard 3.2.2A was introduced as part of the 2021 FSANZ Food Standards Code amendments and fully commenced across Australia in December 2023. The standard introduces three key requirements for food service businesses handling unpackaged potentially hazardous food:
- Food Safety Supervisor (FSS): At least one person must hold a current FSS certificate from an approved RTO relevant to the business sector
- Notification: NSW food businesses must notify the NSW Food Authority of their FSS details (name and certificate details)
- Skills and knowledge: All food handlers must have the skills and knowledge to handle food safely for the work they perform
The FSS certificate must be from an approved RTO and cover food handling and food safety practices relevant to your business type (retail, hospitality, catering, or transport and distribution). Certificates issued before the commencement of Standard 3.2.2A may need to be re-assessed for compliance. Contact AMES for guidance on your specific situation.
Which businesses need a Food Safety Supervisor in NSW
| Business Type | FSS Required? | Certificate Sector |
|---|---|---|
| Cafe / restaurant / coffee shop | Yes | Hospitality |
| Catering business | Yes | Catering or Hospitality |
| Food manufacturer | Yes | Retail (food processing) |
| Bakery producing and selling on-site | Yes | Retail or Hospitality |
| Aged care food service | Yes | Hospitality or Health |
| Market stall (cooked food) | Yes | Hospitality or Catering |
| Pre-packaged food only retailer | Likely not required — check classification | N/A |
What happens if your FSS certificate has lapsed
An lapsed Food Safety Supervisor certificate is one of the most common compliance failures we find in NSW food businesses. If your FSS has left the business, their certificate cannot be used — you need a replacement FSS with a current certificate. If the certificate has expired, the FSS needs to renew through an approved RTO.
During a NSW Food Authority audit, inspectors will ask to see your FSS certificate details. A lapsed or absent certificate is a non-compliance finding. AMES Food Advisory can help you understand your FSS obligations, identify the right RTO certification pathway for your business type, and prepare your nominated FSS with the knowledge they need before sitting their accredited assessment. We do not issue FSS certificates — these must come from an NSW Food Authority-approved RTO.
View our training services or book a training needs assessment to discuss your FSS requirements.